ManeDraft Terms of Service

These Terms are an agreement between you and Click AI Limited ("we", "us"), covering the ManeDraft Android app and its related services (the "service"). Our Privacy Policy at https://manedraft.com/privacy explains how we handle your information. Purchases are also subject to Google Play's terms.

1. Who can use the service

• You must be 18 or older, and the birth date you enter must be accurate.
• The service is offered in [TO CONFIRM: launch markets — United States and Canada].
• You may not use the service if the law forbids it or if we have previously terminated your account.

2. Your account

• You sign in with a one-time code we send to your email address, or with Google.
• Each person may have one account. Do not share your account, and do not create extra accounts to collect bonus credits.
• Keep access to your email and Google account secure. You are responsible for activity on your account.
• We cannot merge accounts or move credits, purchases or subscriptions from one account to another. A purchase belongs to the account you were signed in to when you made it.
• If you delete an account, the same email address or Google account cannot be used to sign up again for 30 days.

3. How previews work

• Choose a hairstyle from the library or describe one (up to 500 characters). Then choose the views you want (front, left side, right side, back, top view) and confirm. Before you confirm, the app shows the credits each view costs and the total.
• Each view is a separate image with its own charge. Nothing is charged before you confirm.
• When you confirm, the credits are reserved. You are only charged for a view once its image has been delivered to you. If a view fails, or the AI service refuses it, its credits are returned. If returned credits expired in the meantime because of a failure on our side, we add the same amount as bonus credits that are valid for 72 hours.
• Cancelling only stops views that have not yet been sent to the AI service.
• Deleting a look does not return the credits spent on it.
• A generation can take several minutes. We notify you when it finishes if you have allowed notifications.

4. Credits

Credits are a virtual item you use to pay for previews in the app. They have no cash value. You cannot exchange them for money, transfer them or sell them. They are not refundable except where the law or Google Play's refund policies require it.

Type	How you get them	When they expire
Subscription credits	Added for each paid billing period of your plan	At the end of that billing period. Unused credits do not roll over.
Bonus credits	A one-time welcome bonus after you complete your profile and front photo, a daily bonus, and compensation	Each batch expires after the period shown in the app (currently 7 days for welcome and daily bonuses and 72 hours for compensation) [TO CONFIRM FINAL VALUES]
Ad credits	Watching a rewarded ad	Do not expire [TO CONFIRM]
Purchased credits	Credit packs bought through Google Play	Do not expire

• Credits are used in this order: subscription, then bonus, then ad, then purchased. Within each type, the credits that expire soonest are used first. Because subscription credits go first, bonus credits can expire unused. Your wallet shows what will expire and when.
• You can collect the daily bonus once per day. The day resets at 08:00 UTC, and the app shows that time in your local time. Missed days are not made up. There is a cap on unused bonus credits (currently 200) [TO CONFIRM].
• The cost of a view and the credit amounts are shown in the app and may change for future purchases and grants. We will not reduce credits you have already bought.
• If a payment is refunded, charged back or reversed, we remove the unused credits from that purchase. Your other credits are not affected.
• Credits are lost when your account is deleted or terminated.
• "Restore purchases" restores the subscription status and credits recorded for your account. It does not re-issue credits you have already used.

5. Subscriptions

• Plans. We offer Basic, Plus and Pro plans, billed monthly through Google Play. Before you subscribe, Google Play shows the price in your local currency and the billing period, and the app shows the credits included each period. [TO CONFIRM: no free trials or introductory offers at launch]
• Automatic renewal. Your subscription renews automatically at the end of each billing period until you cancel it. Google Play charges your payment method.
• Credits. Each successful payment adds your plan's credits for that billing period. Unused subscription credits expire at the end of the period and do not roll over.
• Changing plans. An upgrade takes effect immediately. You receive the new plan's credits straight away, and unused credits from your old plan stay available until the end of the period you already paid for. Google Play shows the charge before you confirm. A downgrade takes effect at your next renewal. [TO CONFIRM after Play Billing Lab testing]
• Cancelling. You can cancel at any time in Google Play (Play Store → Payments & subscriptions → Subscriptions), or from Settings → Manage subscription in the app. You keep your plan and its remaining credits until the end of the period you have paid for.
• Payment problems. If Google Play gives you a grace period, you keep your plan and your unused subscription credits until the grace period ends. If your subscription is put on hold, paused or expires, your unused subscription credits expire. Purchased, ad and bonus credits are not affected.
• Refunds. Google Play handles refunds under its refund policies. [TO CONFIRM WITH COUNSEL: statutory refund or cancellation rights]
• Deleting your account. Deleting your account is not a refund, including for the current billing period. The account deletion form offers to cancel your future renewals for you. If you don't choose that, or if cancellation fails, you must cancel in Google Play to stop future charges.

6. Rewarded ads

• Watching ads is optional. Before each ad, we show how many credits you will earn.
• Credits are added once Google confirms that you finished the ad, which can take a short while. Daily limits apply.
• Do not use bots, scripts, emulators or any other means to fake ad views. We may withhold or remove credits obtained this way.
• If you finished an ad and the credits have not arrived after a few minutes, contact us. We may add them based on our records.

7. Acceptable use

The service is for hairstyle previews of one adult: you. You agree that you will:

• upload only photos of yourself that show one person, and only if you are 18 or older;
• not upload photos of other people, including children;
• not request or create nudity, sexual or sexualized content, or edits that have nothing to do with hairstyles;
• not use the service to impersonate anyone, to make misleading images of a real person, or to harass, threaten, defame or discriminate against anyone;
• not upload content you do not have the right to use, or content that is illegal;
• not try to get around safety limits, misuse bonuses, rewards or refunds, use automated tools, or reverse engineer or interfere with the service.

We and our AI provider may refuse requests or block results that break these rules, and we may suspend accounts that break them.

8. Your content

• You keep ownership of the photos you upload. You allow us to store and process them, and to send them to our AI service provider, so that we can create your previews and run the service. We use them for no other purpose. This permission ends when you delete them, except for copies our Privacy Policy allows us to keep.
• You may use your generated looks for personal, non-commercial purposes, such as showing them to your stylist. [TO CONFIRM WITH COUNSEL: ownership of AI-generated images and any commercial use]
• Other users may receive similar results.
• We do not publish your photos or looks. They are private to your account.

9. Reporting a result

• To report a result, open the look's menu and choose "Report this result". You can report poor quality, a distorted person, a result that doesn't match the hairstyle, or offensive or inappropriate content. You can report each result once.
• We review reports and use them to improve our hairstyles and instructions. A report does not automatically refund or regenerate a look. If a result has a technical or content problem, we may add compensation credits at our discretion.
• For any other concern, contact support@manedraft.com.

10. AI previews and their limits

• Results are AI-generated previews for reference only. They are not photos of a real haircut, and we do not guarantee that a stylist can achieve the same look with your hair.
• Views without a matching photo of you (for example back or top) are estimated by the AI and labeled "AI-estimated view".
• The service is not a 3D scan or measurement, and it is not professional, medical or hair-loss advice.
• We instruct the AI not to change your face, skin or clothing, but it sometimes does. If that happens, please report the result.
• Hairstyle names and descriptions are for illustration only.

11. Changes and availability

• We may change, suspend or discontinue features, and we may require you to update the app before you can keep using it.
• The service may sometimes be unavailable because of maintenance or problems with providers we rely on.

12. Ending your use of the service

• You can stop using the service and delete your account at any time, either in Settings → Delete account or at https://manedraft.com/delete-account.
• We may suspend or terminate your account if you break these Terms, commit fraud (including payment or ad fraud), or if the law requires it. Any remaining credits are lost when we terminate an account. [TO CONFIRM WITH COUNSEL]
• Sections that by their nature should continue after your account ends will continue to apply.

13. Disclaimers and limitation of liability

[TO CONFIRM WITH COUNSEL — depends on jurisdiction] This section should cover: the service being provided "as is", limits on liability and any cap, and a statement that nothing in these Terms limits rights that consumer law does not allow to be limited (including in Quebec and other Canadian provinces and U.S. states).

14. Governing law and disputes

[TO CONFIRM WITH COUNSEL] This section should cover: the governing law, the courts or venue, whether to use arbitration and a class-action waiver for U.S. users, and the exceptions that Canadian consumer protection law requires (for example in Quebec).

15. Changes to these Terms

We may update these Terms. We will post the new version with its effective date. For material changes, we will tell you in the app and, where required, ask you to accept the new version. If you keep using the service after a change takes effect, you accept the updated Terms.

16. Contact

Click AI Limited · support@manedraft.com · https://manedraft.com